Using technology to work smarter, and offering the flexibility to work from home, are key factors for businesses wanting to maximise efficiency, retain a competitive edge and keep employees happy.

We know this from experience because our Voice for Business solution is already helping companies in sectors such as financial services, retail and hospitality. It’s a smart, cloud-based system designed to keep colleagues connected – so it’s a great option for helping to support working remotely or from home. Easy to manage and cost-effective, it delivers crystal-clear, secure calls without the need for bulky hardware or complicated installations. In a nutshell, Voice for Business is a reliable, user friendly, cost-effective, and flexible solution that can adapt as your business evolves.

But managed voice solutions also have other benefits that may not be obvious at first glance. So, if you’re not currently using Voice for Business, let’s dig a little deeper by looking at the hidden advantages it could provide for you, your colleagues, and customers.

How does Noventre’s Voice for Business work?

Calls are over the internet instead of the landline phone network, so it eliminates the need for traditional telephone hardware and landlines. This is a much more modern and flexible solution that enables teams to stay connected anywhere that has a fibre or other broadband connection, or access to a mobile broadband network

Main Advantages of Our Managed Voice Solutions

  • Secure, high-quality voice calls, video conferencing & messaging – anywhere, anytime

Cut out the hassle caused by missed calls and bad lines. Voice for Business is fast, reliable and (most importantly at a time when cybercrime risks are rising) it’s secure too. Using softphone technology (that means a software application which allows users to make and receive calls over the internet using PCs, laptops, tablets or smartphones) you can have crystal clear calls to anyone with an internet connection, anywhere, anytime.

 

  • Simple, predictable pricing

We offer a simple, clear pricing structure with no hidden fees or upfront costs – a great help when planning annual budgets. Solutions can be scaled to suit your business which means you receive a cost-effective, efficient service tailored to meet your needs.

 

  • Hassle-free management

From setup to ongoing maintenance and support, we handle all aspects of your phone system. This allows your team to focus on what they do best – so the benefit here is the peace of mind that comes from knowing we’ve got your voice comms covered, and our expert team are always quick to respond if needed.

 

  • 24/7 monitoring

We understand that systems downtime is not an option, especially in sectors such as financial services and gaming where 100% uptime is mission critical. With constant monitoring from our technicians, real-time alerts, plus backup systems and contingency plans if the worst happens, we provide our customers with solutions that offer the highest uptime standards.

 

  • Keeping employees happy

Most employees today, if their role allows it, want the flexibility to work from home or from other locations from time to time. Because Voice for Business keeps everyone connected wherever they are working, it has a role to play in workplace wellbeing, employee retention, and recruitment. Our solutions support reliable calls, messaging, and video conferencing across all devices – all functions that today’s modern managers and employees need to work efficiently and effectively, while at the same time achieving their ideal work/life balance.

 

  • Enhanced customer experience

Advanced features like intelligent call routing, interactive voice response (IVR), voicemail transcription, and real-time analytics help manage calls efficiently, and in doing so also improve customer service quality.

 

  • Seamless integration

Voice for Business integrates with existing tools such as Salesforce, HubSpot, Microsoft Teams, and custom APIs, ensuring smooth workflows.

Why choose Noventre?

We know that customers have a choice and that it’s a competitive market. But with over two decades of experience, Noventre’s top USP is that our track record as an experienced, trusted, IT partner to nearly 500 businesses speaks for itself. Our team have the skills, knowledge and expertise to deliver reliable, secure, scalable, and user-friendly communication solutions. These are the main reasons why we are the first choice for businesses in financial services, retail and hospitality – plus firms in many other key sectors – that are looking to maximise the power of technology.

Get in Touch

Want to find out more about how our Voice for Business solutions could help you and your business? Please click here for more information, or contact our Business Team by calling 01624 641177 or emailing support@noventre.com